A group of 35 passengers scheduled to fly from Amritsar to Singapore on Wednesday was left stranded in the airport after their flight departed hours ahead of the original schedule.<\/p>\n
Singapore-based low-cost airline Scoot, originally\u00a0scheduled to depart at 7.55 pm on Wednesday, took off at 3 pm from the Amritsar Airport, leaving some 35 passengers behind.<\/p>\n
\n Facebook\/flyscoot<\/p>\n
This triggered chaos at the airport, with angry passengers left behind staging a protest. They registered their complaint with the authorities concerned at the airport.<\/p>\n
After Airport authorities contacted the airline officials, they were informed that the passengers were informed about the change in flight time via email.<\/p>\n
“Around 280 passengers were to travel to Singapore, but 253 passengers were rescheduled, leaving over 30 passengers behind,” Amritsar airport Director told ANI.<\/p>\n
An airport official told ANI that the travel agent, who booked the tickets for 30 people in a group, had not informed them (passengers) about the change in flight timings, due to which the airline flew with the passengers who had reported on time.<\/p>\n
\n Facebook\/flyscoot<\/p>\n
Following the incident, the Directorate General of Civil Aviation (DGCA) ordered a probe and sought details from both Scoot Airline and the Amritsar Airport authority over the incident.<\/p>\n
This is the second such incident happening in an Indian airport this month.<\/p>\n
On January 9, a Go First flight from Bengaluru to Delhi took off without nearly 50 passengers.<\/p>\n
Flight G8 116 from Bengaluru to Delhi took off around 6.30 am, leaving the said passengers while they were still inside the bus on the tarmac.<\/p>\n
Go First initially denied the allegation but later admitted the error and, responding to one of the tweets by a stranded passenger, said: “We are sorry for the inconvenience. We have shared your concern along with your details to our team and they’ll assist you at the earliest.”<\/p>\n
\n go first<\/p>\n
Go First has decided to offer all affected passengers one free ticket for travel on any domestic sector in the next 12 months.<\/p>\n
“The airline has initiated an inquiry into the incident and the matter is being investigated. All concerned staff off the roaster till the inquiry is going on,” Go First said further, adding that the airline has also issued a show cause notice to the ground handling agency concerned.<\/p>\n
Aviation watched, the DGCA issued a show cause notice to Go First for “multiple mistakes” and gave two weeks to file a response, based on which further action will be initiated.<\/p>\n
“In the instant case, multiple mistakes such as lack of proper communication, co-ordination, reconciliation and confirmation have resulted in a highly avoidable situation,” DGCA said.<\/p>\n
It has issued a show cause notice to the Accountable Manager\/ Chief Operation Officer of Go First as to why enforcement action should not be taken against them for dereliction of their regulatory obligations.<\/p>\n
For more on news and current affairs from around the world, please visit\u00a0<\/em><\/strong>Indiatimes News.<\/em><\/strong><\/p>\n","protected":false},"excerpt":{"rendered":" A group of 35 passengers scheduled to fly from Amritsar to Singapore on Wednesday was left stranded in the airport after their flight departed hours ahead of the original schedule. Singapore-based low-cost airline Scoot, originally\u00a0scheduled to depart at 7.55 pm on Wednesday, took off at 3 pm from the Amritsar Airport, leaving some 35 passengers … <\/p>\n